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ARGOS
www.argos.co.uk
Now let's be honest
about it, if you buy something from a shop it has a chance of
failure. It isn't always the shop's fault. Some time ago I bought
an electric overblanket from Argos, and it went wrong,
so I took it back to Argos
and they replaced it. Some months later the new blanket failed,
and I took it back, and Argos replaced it with no argument. Over
the past few years these electrical items have failed several
times and every time Argos have replaced them with no hassle or
fuss. In all, Argos have, to their credit,
replaced that electric
overblanket over a dozen times now! Well done to Argos! This has
to be the best customer service product replacement service ever!
What's more, as the price of that item has fluctuated, I have
received extra gift vouchers when it's gone down and no quibble
when it's gone up! The staff at Argos are always nice about it,
and only once has any member of staff looked at me a bit funny
when I've taken the item back again for another refund.
So, from my own personal experience I can recommend Argos as a place you can buy from and have confidence that if anything goes wrong they'll be happy to sort it out. This is in contrast to some shops where customers have difficulty getting their money back or any kind of sensible replacement.